Certain non-personal information about users is recorded by the standard operation of the Siena Awards Internet servers. Examples of this type of information include the type of browsers being used, its operating system and the domain names (not e-mail addresses, where possible) of the users.
The information collected is used to customize the user’s online experience and improve the content of the Siena Awards web pages as for record-keeping for the Siena Awards websites’ users. Other uses of this information include the internal review of the sites visited, number of users to the site. The information may also be used to notify users of future the Siena Awards promotions and, unless the Siena Awards is notified by users that users do wish not to receive such information, of products and services of third parties which may be of interest to users.
What we collect
When you create an account on any of our websites we may collect the following information:
– Contact information including email address, telephone number.
– Information such as date of birth, nationality postcode, country of residence, location.
– Other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
– Internal record keeping.
– Compliance to our photography competitions’ rules.
– We may use the information to improve our products and services.
– We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
– From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
As part of the registration process for our user site, newsletter or press site, we collect personal information. We use that information for a couple of reasons: to send you news & offers about our Exhibitions and Photography Competitions; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organizations and businesses.
We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our e-newsletter. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing [email protected]
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
From time to time, we use a third-party provider, Eventbrite to sell tickets for our shows/exhibitions. We gather statistics around ticket purchases and clicks using industry-standard technologies to help us monitor and improve our tickets sales. For more information, please see Eventbrite’s privacy notice.
We use a third-party provider, Paypal to sell image bundles for our competitions. For more information, please see Paypal’s privacy notice.
We do not store customer credit card details
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
– if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at [email protected].
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email us at [email protected].
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.